GOLDEN Product GuaranteeNo matter where you purchased your product, if it's found to be defective, GOLDEN will make it right.To submit your request, you will need:Your studio assistant accountYour mailing address and phone numberA photo of the product containerA close-up photo of the product batch codeA photo of the defective product in useNote: We may require the product to be returned for inspection.To begin the replacement process, please sign in to your Studio Assistant account.Sign In Studio AssistantContinue