Q: Who owns Golden Artist Colors?
Answer:
Frequently Asked Questions
Q: Where are your products made?
Answer:
Q: Who invented acrylic paint, and when was that?
Answer:
We did, kind of. Back in the 1940s, Sam Golden, one of our co-founders, learned to make paint with his uncle Leonard Bocour. And the rest is history!
Q: When do you give factory tours?
Answer:
Tour availability is detailed here.
Q: How can I get into the artist residency?
Answer:
The team at the Sam and Adele Golden Foundation can chat with you about this. Contact them here.
Q: What’s your product guarantee?
Answer:
We like to say we stand by our paint 100%.
The warranty page explains the process of requesting replacements and the few limitations.
Q: How do you come up with paint names?
Answer:
We try to follow a pigment-first naming convention.
Q: What's new?
Answer:
PanPastel joined the Golden Artist Colors family in late 2022. In Spring 2025, 53 new colors were added, as well as a few new sets.
In 2024, GOLDEN introduced new colors to Heavy Body, Fluid, and OPEN Slow-Drying Acrylic lines, and 20 new QoR Watercolors.
Q: OK, so how do you pronounce… Benzimidazolone?
Answer:
Q: Where do I buy your products?
Answer:
We have a large network of retailers and online retailers are also an option.
Q: Your caps are awful!
Answer:
We know our white deep cog caps have been problematic! Here’s what we’re doing about them.
Use this form to submit a request for replacement caps.
Q: Can you give me free paint or pastel colors?
Answer:
That depends on whether we have any samples available at the moment.
Q: How long does it take for acrylic paint to dry? Watching paint dry is our jam so we’re really into this question.
Answer:
The short answer is: “It depends on your studio conditions.” If you live in a hot, dry location it can dry in moments. Fortunately, we make a slow-drying paint line as well as products to extend your working time.
Read more about controlling drying time here.
Q: Why do some colors cost more than others?
Answer:
It’s all about the pigment.
Q: What makes GOLDEN paint better than other brands?
Answer:
Our employee-owners! And everything that comes for free with the paint – resources such as JustPaint.org, our Materials & Applications Specialists, fun website copy like this!
In all seriousness, we do have resources available 24/7 on YouTube, on JustPaint.org, here on our website, and in social media. Our MAS Team is available via phone and email to answer any question related to our materials and how to use them.
Q: Are GOLDEN products safe to use?
Answer:
As long as you, your kids, and your pets, don’t eat the paint and you all adhere to the health and safety labels, yes, our paints are safe to use.
Q: Is there a safe way to dispose of acrylic paints?
Answer:
Yes. It’s called the CRASH Paint Solids Kit and it’s available at retailers in the US, and for purchase on our website .
Q: Does GOLDEN do any animal testing?
Answer:
We do not, but some raw materials we use have been. Read why here.
If you have a technical question, contact ourproduct supportteam