Supply Chain Challenges - Has our packaging changed?

Last edited 6/16/21

Uncertainty. Fearful. Unprecedented.

Over the last eleven months I think we can all agree that we’ve probably used at least one, if not all, of these words to describe 2020.

In manufacturing, we pride ourselves in certainty and planning to ensure we’re meeting customer demand. If there was one thing that 2020 provided in abundance, it was uncertainty. The COVID-19 pandemic that struck the world in March is still in full swing and continues to challenge how we work so we wanted to make you aware of changes you might see (or not) with our products in the coming weeks and months.

We know how subtle changes in packaging can affect artists’ usage experience, but are adapting as best we can to ensure we meet our most important mission - supplying paint!

Therefore, we have alternate supplies of slightly different packaging in order to continue manufacturing and shipping the product, but wanted to be sure you were aware of possible changes:

1 oz. Fluid Acrylics	No lid liner
1 oz. High-Flow Acrylics and Transparent Acrylics	Cap color change
2 oz. SoFlat Matte Acrylics	Seal present - but no pull-tab
4 oz. Heavy Body, Fluorescent & SoFlat Matte Acrylics	Seal present - but no pull-tab, some look slightly different
4 oz., 8 oz., 16 oz. Mediums, Additives, Polymer Varnishes, Gessos & Grounds, High Flow Acrylics	Cap color change
4 oz., 8 oz., 16 oz. Fluid Acrylics	Cap color change
8 oz. Heavy Body Acrylics, Gels & Pastes	Seal present - but no pull-tab, some smooth cap, right liner
8 oz. Gloss Medium, Matte Medium	Taller container
8 oz., 32 oz. Mediums, Polymer Varnishes, Isolation Coat	Slightly taller container, slightly smaller cap
16 oz. Heavy Body Acrylics, Gel Mediums	Seal present - but no pull-tab
16 oz. Mediums & Varnishes	Seal present - but no pull-tab
32 oz. Fluid Acrylics & Varnishes	Seal present - but no pull-tab
128 oz. Gallon Jugs	Seal present - but no pull-tab

Amidst a number of obstacles and speedbumps, oftentimes scrambling to change direction in a moment’s notice during 2020, Golden Artist Colors and its employee owners have remained resilient and continue to be hopeful as we embark on a new year. We’ve learned so much during this pandemic and will continue to gain knowledge moving forward. As long as we continue to communicate with our customers and business partners, emerging from the past year even stronger, we are confident we will prosper. We are in this together!

If you have any questions about these changes, please contact Jodi O’Dell in Community Relations at 607-847-6154 or at [email protected]. I will provide updates as we encounter more changes, so please revisit this communication often. As always, we truly appreciate your support and commitment to our company and brands.

Sincerely,

 

Jodi L. O’Dell

Community Relations