Supply Chain Challenges - Has our packaging changed?

February 16, 2021

Last edited 6/16/21

Uncertainty. Fearful. Unprecedented.

Over the last eleven months I think we can all agree that we’ve probably used at least one, if not all, of these words to describe 2020.

In manufacturing, we pride ourselves in certainty and planning to ensure we’re meeting customer demand. If there was one thing that 2020 provided in abundance, it was uncertainty. The COVID-19 pandemic that struck the world in March is still in full swing and continues to challenge how we work so we wanted to make you aware of changes you might see (or not) with our products in the coming weeks and months.

We know how subtle changes in packaging can affect artists’ usage experience, but are adapting as best we can to ensure we meet our most important mission - supplying paint!

Therefore, we have alternate supplies of slightly different packaging in order to continue manufacturing and shipping the product, but wanted to be sure you were aware of possible changes:

1 oz. Fluid Acrylics

No lid liner

1 oz. High-Flow Acrylics and Transparent Acrylics

Cap color change

2 oz. SoFlat Matte Acrylics

Seal present - but no pull-tab

4 oz. Heavy Body, Fluorescent & SoFlat Matte Acrylics

Seal present - but no pull-tab, some look slightly different

4 oz., 8 oz., 16 oz. Mediums, Additives, Polymer Varnishes, Gessos & Grounds, High Flow Acrylics

Cap color change

4 oz., 8 oz., 16 oz. Fluid Acrylics

Cap color change

8 oz. Heavy Body Acrylics, Gels & Pastes

Seal present - but no pull-tab, some smooth cap, right liner

8 oz. Gloss Medium, Matte Medium

Taller container

8 oz., 32 oz. Mediums, Polymer Varnishes, Isolation Coat

Slightly taller container, slightly smaller cap

16 oz. Heavy Body Acrylics, Gel Mediums

Seal present - but no pull-tab

16 oz. Mediums & Varnishes

Seal present - but no pull-tab

32 oz. Fluid Acrylics & Varnishes

Seal present - but no pull-tab

128 oz. Gallon Jugs

Seal present - but no pull-tab

Amidst a number of obstacles and speedbumps, oftentimes scrambling to change direction in a moment’s notice during 2020, Golden Artist Colors and its employee owners have remained resilient and continue to be hopeful as we embark on a new year. We’ve learned so much during this pandemic and will continue to gain knowledge moving forward. As long as we continue to communicate with our customers and business partners, emerging from the past year even stronger, we are confident we will prosper. We are in this together!

If you have any questions about these changes, please contact Jodi O’Dell in Community Relations at 607-847-6154 or at jodell@goldenpaints.com. I will provide updates as we encounter more changes, so please revisit this communication often. As always, we truly appreciate your support and commitment to our company and brands.

Sincerely,

Jodi O'Dell Electronic Signature 

Jodi L. O’Dell

Community Relations

Supply Chain Challenges - Has our packaging changed?