Attn: Hard Molding Paste Users
September 25, 2006
Dear Hard Molding Paste User,
During a quality control check of older retained samples of our product Hard Molding Paste, we saw that several lots of the product were thickening over time. The product in the jar becomes hard and unusable. The problem has been traced back to processing issues, which we have since adjusted to correct.
This problem is strictly with the product in its wet form in the jar, and does not affect the performance or durability of the dried film.
We are asking for your assistance in recalling all sizes of this product for the batch codes listed below. Batch codes are located on the bottom of the product, or below the bar code on the label.
Product Item number 3571 - Hard Molding Paste.
Hard Molding Paste Batch Codes:
If your product has become hard in the container or is identified with any of the batch codes above please contact a GOLDEN Customer Service Representative at 1 800 959-6543 or by email at email@example.com for the replacement of this product.
Thank you for your assistance.